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The Disney Institute  
"Disney's Approach to" Series
presented by


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For over 20 years, Disney Institute has offered over a million business professionals the opportunity to benchmark the philosophies of the Walt Disney Company. In typical Disney fashion, all Disney Institute multi-day programs are truly unique because they transport you out of the traditional classroom and into real behind-the- scenes interactions with Disney leaders. This is a truly incredible opportunity to learn the workings of a world-class organization and peek behind the curtain to experience what most guests never get to see, and you will learn proven business strategies that are adaptable to your own business.



Florida Unlimited Incentives, in partnership with the Disney Institute, accepts registrations for individuals and small groups of up
to 19 for the following open enrollment programs:


Disney's Approach to Business Excellence
Disney's Approach to Inspiring Creativity
Disney's Approach to People Management
Disney's Approach to Leadership Excellence
Disney's Approach to Quality Service
Disney's Approach to Quality Service for Healthcare Professionals
Disney's Approach to Brand Loyalty

held at:


 Disney's Yacht Club Resort
Disney's Grand Floridian Resort
Disney's Polynesian Resort
Disney's Boardwalk Inn
Disney's Beach Club Resort
Disney's Yacht & Beach Club Resort
Disney's Coronado Springs Resort   

Disney's Grand Californian Hotel® & Spa
at the Disneyland
® Resort

Program Details and Pricing

Scroll down for Program Descriptions


Undecided?
Read these in-depth articles about the Disney Institute

An article by Douglas P. Shuit of Workforce Management

 An article by Kermit Weeks, Founder/Owner of "Fantasy of Flight"
A Central Florida themed attraction

 



"Thank you so much for setting everything up for my Disney Approach to Leadership Conference. Everything was wonderful! You are greatly
appreciated for the part you take in organizing and planning everyone's stay. Thank you again, and I look forward to working with you for the next conference!"

Edgar, Chick-fil-A


View more testimonials and a partial FUI client list


Find answers to the most
Frequently Asked Questions


IMPORTANT REGISTRATION INFORMATION

Clicking on a "Register for this Program" button below will take you to a registration form for that program. We will send you registration confirmation for the date you chose along with an invoice.  Registrations are accepted on a first-come, first-served basis and space is limited, so please make arrangements for your program as soon as possible.


NEW!!!



"Disney's Approach to Business Excellence"
 5 Day Program

The Disney Institute is now presenting a
unique 5 day program encompassing top aspects from all of their

outstanding
core 3 1/2 day "Disney's Approach to" programs listed above
(DAQSHP not included). This fast-paced, immersive program explores the successful "Chain of Excellence" utilized by Disney to drive peak performance, top-box satisfaction levels, and bottom-line results.

*(All dates include a travel day on each side of the program dates)*

October 11-17, 2009
Held at Disney's Boardwalk Inn

December 13-19 , 2009
Held at Disney's Boardwalk Inn

 February 28 - March 6, 2010
Held at Disney's Contemporary Resort

May 2-8, 2010
Held at Disney's Contemporary Resort

August 1-7, 2010
Held at Disney's Contemporary Resort


 


Descripciones del programa en Español


 

Disney's Approach to Inspiring Creativity - DAIC  

In today's rapidly changing business climate, organizational success is more dependent than ever on creativity and innovation. Tapping the wellspring of employee creativity is a hallmark at Disney and the driving force behind its continued success. This program examines how leaders bring together organizational identity, structural systems and a collaborative culture to create a steady flow of ideas that result in innovative products, service and experiences

Click Here for Program Details and Agenda

December 6-9, 2009
Held at Disney's Contemporary Resort

February 21-24, 2010
Held at Disney's Beach Club

April 25-28, 2010
Held at Disney's Yacht Club

June 6-9, 2010
Held at Disney's Contemporary Resort

July 25-28, 2010
Held at Disney's Beach Club

 

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Disney's Approach to People Management - DAPM

They do more than represent the company. They are the company. Keep them happy, and they'll keep customers happy. They're employees and working to ensure their satisfaction is more than smart management--it's smart business. This program provides leaders and managers with the tools they need to recruit and train the best possible employees. It then teaches them how to build their commitment and enthusiasm through communication and recognition. Learn how to design a working environment and culture that always puts people first.

Click Here for Program Details and Agenda

February 10-13, 2010
Held at Disney's Boardwalk Inn

April 14-17, 2010
Held at Disney's Contemporary Resort

May 12-15, 2010
Held at Disney's Beach Club

July 21-24, 2010
Held at Disney's Contemporary Resort

August 25-28, 2010
Held at Disney's Beach Club

 



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Disney's Approach to Leadership Excellence - DALE

Are you seeking to improve your leadership approach? Compare your values to leaders in a world-class organization. Determine your areas of opportunity in this introspective program. Leaders and managers learn how to transform their corporate visions into practical, effective leadership strategies.  You'll learn proven leadership philosophies used to exhibit the values and behaviors that generate results--period. Who better to learn from about leading people through change than a company that was founded on it.

Click Here for Program Details and Agenda

January 17-20, 2010
Held at Disney's Grand Floridian Resort and Spa

February 28 - March 3, 2010
Held at Disney's Contemporary Resort

April 11-14, 2010
Held at Disney's Contemporary Resort

May 23-26, 2010
Held at Disney's Contemporary Resort

June 27-30, 2010
Held at Disney's Boardwalk Inn

August 8-11, 2010
Held at Disney's Contemporary Resort

September 19-22, 2010
Held at Disney's Yacht Club

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Disney's Approach to Quality Service - DAQS

Increased market share. A solid reputation. The ability to exceed customer expectations. These are the rewards of improving customer service. Leaders and managers gain a one-of-a-kind opportunity to learn how to deliver top-notch service all day, every day. Discover how attention to detail creates a world-class service environment for both employees and consumers. After all, when it comes to customer service, nobody does it like Disney.

Click Here for Program Details and Agenda

January 24-27, 2010
Held at Disney's Boardwalk Inn

March 7-10, 2010
Held at Disney's Yacht Club

April 18-21, 2010
Held at Disney's Boardwalk Inn

May 16-19, 2010
Held at Disney's Contemporary Resort

June 13-16, 2010
Held at Disney's Boardwalk Inn

July 11-14, 2010
Held at Disney's Beach Club

August 15-18, 2010
Held at Disney's Contemporary Resort

September 26-29, 2010
Held at Disney's Boardwalk Inn

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Disney's Approach to Quality Service for Healthcare Professionals - DAQSHP

Being the health care provider of choice in your communities. Having a solid reputation built on quality of care and the highest satisfaction ratings. Consistently exceeding the expectations of your patients and their families. These rewards await you when the levels of service are improved in your organization - service that's not just with the "care," but with the "caring." Health care leaders and managers gain a one-of-a-kind opportunity to learn and experience how to deliver top-notch service all day, every day. Learn how to construct an action plan that will immediately and effectively begin to improve your organization's level of service. After all, when it comes to customer service, nobody does it like Disney. Consistently exceeding the expectations of millions of Guests every year.

  Click Here for Program Details and Agenda

February 21-24, 2010
Held at Disney's Boardwalk Inn

May 2-5, 2010
Held at Disney's Contemporary Resort

August 22-25, 2010
Held at Disney's Beach Club


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Disney's Approach to Brand Loyalty - DABL

Businesses can spend untold sums courting new business. Or, they can build on their existing customer base for a fraction of the cost. Learn the best practices and business strategies to win and retain loyal customers and employees. Learn how to apply Disney’s practical approach to derive maximum loyalty from your customers. Explore how Disney’s brand, people, and products drive their success. Best of all, business professionals have the opportunity to see Disney’s core philosophies in action as they observe Cast Members adding value in their day-to-day interactions.

Click Here for Program Details and Agenda

March 14-17, 2010
Held at Disney's Yacht Club

April 21-24, 2010
Held at Disney's Yacht Club

August 11-14, 2010
Held at Disney's Beach Club

September 22-25, 2010
Held at Disney's Contemporary Resort




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Disney Institute Program Pricing  
(Note: Program rates are inclusive of all fees and taxes)

 Prices effective for programs ending by 9/31/2009. Pricing structure for programs starting after 9/31/2009 will be listed shortly.

Disney's 3 1/2 day "Approach to Series" program package rate:
$3,995/person


Limited time offer:
Purchase 5 three-and-a-half-day open
enrollment programs for the price of 4
A saving of $3,795.00!!

* Savings based on standard non-discounted rate. Available on all 3.5 day programs dates through 9/26/09 held at Walt Disney World® and Disneyland® Resort. Offer cannot be combined with any other discounts and does not apply to registrations booked prior to 6/10/09. All registrations must be booked at the same time. Pricing valid for individuals and groups of 2-9 from the same organization.
 

Special Pricing:
Save $200

Early Bird:
Register and pay more than 90 days before a program date: $3,795/person

     5-9 people from the same company/same program: $3,795/person

Save $400

Alumni rate: $3,595/person

 Military/ Federal Government rate: $3,595/person
 
Non-profit organizations rate: $3,595/person

 10-19 people from the same company/same program: $3,595/person



One Day Programs:
$499/person

Alumni/Gov't/Non-profit/Groups 5+
$399/person

2 Day - Back-to-Back 1 Day DALE & DAQS programs:
$899/person

Alumni/Gov't/Non-profit/Groups 5+
$699/person

*Rooms are $230/night additional and 1-day, 1-park twilight tickets are $38/person additional



"Disney's Approach to" multi-day program package includes:
*1 day programs provide:*


 

Accommodations for the length of the program at:
Disney's Yacht & Beach Club Resort
Disney's Beach Club Resort
Disney's Polynesian Resort
Disney's Grand Floridian Resort

Disney's Yacht Club Resort
Disney's Boardwalk Inn
Disney's Coronado Springs Resort
Disney's Grand Californian Hotel & Spa at
the Disneyland® Resort in Anaheim, CA
Park Hopper® Pass for the length of the program dates

Three and a half days of programming starting at 5pm on the first day and ending at 1:30pm on the fourth day for most programs

*Comprehensive reference materials of program content*
*Professional Disney Institute facilitators*
*Special visits to on-stage and behind-the-scenes operating areas*
Meetings with front-line management and Cast Members
Special fun-filled Graduation Ceremony
*A participant list for future networking*
A welcome dinner on opening night, Continental Breakfast and lunch daily, as well as refreshment breaks

Unlimited use of the Walt Disney World® transportation system

Complimentary Round Trip Transportation:  
Orlando International Airport to and from your Walt Disney World® resort via the 
Disney Magical Express® Service 
 

*Additional room nights are available up to 3 days prior to and 3 days after the program dates at a discounted rate through Florida Unlimited Incentives. These discounted room nights are limited so book early.

**Additional/Upgrade information for Park Hopper® Passes are available here.
 

If you need additional information,
please contact Florida Unlimited Incentives by:

E-mail: RNRWEBB@IX.NETCOM.COM
Phone: (352) 429-9764
Fax: (352) 429-2061

Please review our Cancellation Policy

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